Customer Support

Contact Kirsch Customer & Product Support

If you have product or ordering questions, click here to contact Kirsch Customer Support by email, or call 800-642-8307 (Monday-Friday 8:00 AM to 7:00 PM Eastern Time and Saturday 9:00 AM to 5:30 PM Eastern Time).

Do-It-Yourself Installation

For the DIYer in you, each of our products can be installed using basic tools and each product shipped to your home will contain installation instructions.

Contact Kirsch Professional Installation Services

If you have questions about a new appointment request or existing professional installation project, please email or contact one of our installation representatives.

Do-It-Yourself Measurements

Measurements are an important component to any window design as proper measurements will determine product pricing and availability of options and colors. We offer measuring instructions for all products.

Order & Shipping Policies

All ordering and shipping policies are outlined here for Made to Order products purchased in-store or online.

Best for Kids

Over the past decade, Kirsch and the window covering industry have made exceptional strides to reduce household hazards for children and families while actively promoting window blind safety. Learn More

Return & Refund Policy

All return and refund policies are outlined here for Kirsch Custom products purchased in-store or online. Learn More

Limited Lifetime Warranty

We’re committed to making products and relationships that last. That’s why we offer a limited lifetime warranty for our custom blinds and shades.